Per-user OS secure storage using credential entries whose names start with Adobe at the following locations: Information stored on your device during ActivationĪctivation stores information about your license in encoded form on the system hard drive of your computer at the following locations: Still facing problems? See Activation and deactivation troubleshooting. When prompted to sign in, follow the onscreen instructions to deactivate the app on the old computer. You may still install the app on the new computer. Uninstalling an app from a computer does not deactivate its license. For more details see Stop Creative Cloud from showing trial mode after purchase. If you are logged in with the correct ID, sign out and then sign in to the Creative Cloud desktop app. If you have more than one Adobe ID, check that you are logged into your account with the correct ID. For more details, see Stop Creative Cloud from showing trial mode after purchase. If you are not logged in with the correct ID, sign out and then sign in to the Creative Cloud desktop app.
Then install the apps on the new computer and follow the onscreen instructions.
If the computer on which you installed the product is no longer available (for example you have lost the computer or formatted the hard drive or the hard drive has crashed), you can deactivate your apps from the account management page. Uninstalling or deleting the app from the old computer or formatting the computer does not deactivate the app. If you bought a new computer and want to transfer your apps to it, simply deactivate your apps from the old computer so that you can use them on the new computer. If you still have issues in activating or deactivating your apps, see one of the following:
#Adobe acrobat 8 pro activation error 159:41 serial number#
Deactivate or Suspend Activation: Temporarily deactivates the app, but retains licensing information on your computer.ĭeactivate permanently: Removes the licensing information from your computer and requires you enter a serial number to activate again.